Apple has released an update to Safari that is not supported by CFBank Remote Deposit Capture.

In order to prevent a loss of functionality with Remote Deposit Capture, please do not update to High Sierra and/or Safari 12 until we have established compatibility.

Overview:

Remote Deposit Capture users that have updated to Safari 12 may experience a loss of functionality with Remote Deposit Capture. Additionally, users that update to the previous Sierra release, High Sierra, may also experience a loss of functionality with Remote Deposit Capture. At this time the only solution is to downgrade to the previous version(s).


We are working to establish compatibility with both of these versions. We will provide an update communication once the solution has been identified and scheduled for implementation.

 

Affects:

 Remote Deposit Capture Mac Users

 

Effective:

 Immediately

 

Action Required:

To prevent a loss of functionality with Remote Deposit Capture, we recommend not updating to High Sierra and/or Safari 12 until we have communicated that Fiserv has established compatibility.


For Remote Deposit Capture users that have already updated to High Sierra and/or Safari 12, we recommend to downgrade to the previous version(s) to prevent a loss of functionality with Remote Deposit Capture, until we have established compatibility. Please contact Apple support for assistance.


Please cascade this information to your Remote Deposit Capture users.

 

 

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